Support & refunds

Real humans. We usually reply within a day.

Need help?

Email us at cg@prpwebs.com with a short note about what's happening (and your macOS version, if you know it). We'll get you sorted.

Common questions are answered on these pages:

Trial & licenses

Storage Bee is free to try for 14 days with no card needed. If you buy, you get a license key by email — paste it into the app (the "Pro" button → Enter license key) to unlock it forever. One license covers your Mac.

Lost your key? Email us and we'll resend it.

Refund policy

We want you to be happy. If Storage Bee isn't right for you, email us within 14 days of your purchase and we'll refund you, no fuss. (That's also why we offer a free trial first — so you can be sure before you pay.)

Purchases are handled by our payments partner, Paddle, who acts as the merchant of record. Your receipt comes from Paddle, and refunds are processed through them.

Privacy

Storage Bee runs entirely on your Mac and sends us nothing. See our privacy policy for details.

Still have a question?

We're a small team and we read every email.

Email support